Mitsui Garden Hotel Otemachi - Tokyo

The location was excellent. Around 15 minutes walk from Tokyo Station, we could easily drag our luggages with us. The sidewalk was wide and easy to manuver even with big luggages. The property is very close to Otemachi Metro Station, around 5 mins walk. And very close to Kanda station (8 mins walk), which have great connections to JR lines (Yamanote, Chuo, & Chuo-Sobu) and several metro lines. There are yokocho near Kanda station with lots of eateries (kaiten sushi, izakaya, cafes, etc) with lively atmosphere and lots of local salarymen frequented the restaurants. We went there several times for dinner. Seven eleven is just round the corner, made it easy if we want to purchase some snacks or even fruits. The hotel staff were very helpful, they provided us with clear direction when we checked in using the automatic machine. The room is in the smaller size bur adequate for 2 people. Bedding is comfortable, with decent size bathroom. There is nothing we didn’t like about the property.

Location - close, walking distance to Kanda Station (for JK, JY JC lines and Ginza line) and Otemachi Station ( Marunouchi, Honzomon, Tozai, Chiyoda, and Mita lines). Plenty of kombini and food outlets nearby. Room is comfortably bigger than most rooms in Tokyo, and offers full daily cleaning service, which you can opt out from for environmental reasons, and request for just towel change and/or cleaning the rubbish bins. Snacks and coffee facilities are on offer at the lobby cafè - Tokyo Baker's Kitchen every evening. The front desk personnels were very helpful, efficient and polite.

We always love coming to Mitsui Garden Hotels given their convenience and customer service. Our stay this time in Otemachi was excellent as well. The staff were flexible and helped us arrange transport to the airport, helping us lock in a fixed rate. They also helped us store our bags before and after our stay. The room itself was spacious for Tokyo standards and the bed and duvet were excellent. No issues with the bathroom either, shower got hot quickly and had appropriate pressure too.

Room ammenities (coffee, tea, toiletries downstairs) were all of good quality Very comfy & cozy room; the PJs especially were so comfotable to sleep in Friendly staff & good customer service (not overintruding but always there for questions) Commitment to sustainability (you could opt for a light cleaning to save resources); cleaning service was spotless either way though

The hotel looks new, and was very clean and very close to Kokyo Station where you can get the Shinkansen to other makor Japanese cities. We stayed during Winter, so when it was raining or too cold, the underground maze under Tokyo Station took us almost to the hotel door, to exit A2 as labeled on Google Maps. Alas, A2 is very hard to find in the labirinth underground. We found it much easier to just walk an extra block above ground, and use exit A5. You can find a convenience store (7-Eleven) open 24/7 just around the block. Check-in and check-out is done on machines in the lobby, but we always found staff near them helping us in the process. The restaurant in the ground floor looks small, but they're very organised and we always had no problems finding seats for both of us. The breakfast options easily catered to our western taste, and allowed us to also try some asian (Japanese?) options. We stayed in the top floor and had a good view of Tokyo. The room was always warm, and even though Japanese hotels tend to be small in area, we had room for 3 large bags and both of us.